Terms of Service

These Terms of Use (hereinafter referred to as the ``Terms'') apply to Happy Factory LLC (hereinafter referred to as ``the Company'') or salonde OHANA (hereinafter referred to as ``this website'') operated by the Company on the Internet. By using this website, you are deemed to have agreed to these Terms of Use (hereinafter referred to as the "Terms").
In addition, this website has links to store carts and various SNS, and by using such services, you are deemed to have agreed to the terms of use listed therein.

Chapter 1 General rules
Article 1 Definition of users and members
1. "User" refers to all people who use this website, regardless of whether or not the Company is able to identify the individual user.
2. What does a "member" mean? (a person with an actual address or residence in Japan) who, after agreeing to these terms and conditions, applies to the company for membership registration according to the procedures prescribed by the company, and the company registers as a member of "salonde OHANA". A person who has approved membership registration.
3. "Service" refers to various services provided by the Company to members of "salonde OHANA" at the discretion of the Company. This service includes a members-only My Page on the website (hereinafter referred to as "My Page"), services provided by the online shop, etc.
4. "Content" refers to all images, photographs, illustrations, texts, designs, logos, videos, programs, etc. related to this service.

Article 2 Compliance with these Terms
In addition to these Terms, various conditions separately established by the Company (including, but not limited to, "Handling of Personal Information") apply to the Service.
Members shall agree to these in advance and use the Service in accordance with the various conditions.

Article 3 Changes to these Terms
1. The Company may change the contents of these Terms without the prior consent of the member if any of the following apply.
(a) If the change is compatible with the general interests of the members
(b) If the change does not contradict the purpose of the member's contract and is within a reasonable range.
2. When changing these Terms, the Company will publish the revised terms and effective date on the website operated by the Company or notify members in advance.
However, for changes that require the consent of members according to laws and regulations, we will obtain the consent of members in the manner prescribed by our company.

Chapter 2 Membership
Article 4 Registration
1.A person who wishes to register as a member of "salonde OHANA" shall apply for membership registration by setting and entering the necessary information in accordance with the procedures prescribed by the Company, after agreeing to these Terms of Use. Masu.
In addition, the information prescribed by the Company such as name, date of birth, address, email address, etc. provided to the Company at the time of the registration is hereinafter referred to as "Registration Information".
2. The membership registration procedure will be completed when the Company approves the application in the preceding paragraph.
However, if the person applying for membership registration falls under any of the following items, the Company may refuse registration or cancel the registration once made and cause the person to withdraw from membership.
Furthermore, even if the Company cancels membership registration and withdraws membership, the member concerned will not be exempted from responsibility for fulfilling the payment obligations already incurred through this service under these Terms.
(A) If the Company determines that there is a violation or risk of violation of these Terms.
(b) In the event that there is any falsehood, error, or omission in all or part of the registered information provided to the Company.
(C) If the member registration has been canceled or suspended in the past.
(d) In other cases where the Company determines that registration is inappropriate.

Article 5 Management
Members shall take full responsibility for ensuring that no errors in use, loss, forgetfulness, theft, unauthorized use by third parties, etc. (hereinafter simply referred to as "Accidents") occur regarding the following items: It shall be strictly managed and stored and shall not be transferred or lent to a third party.
In addition, I agree in advance that if any accident occurs, such as losing or forgetting any of the items, you may not be able to use this service.
1.ID
2.Password
3.Email address

Article 6 Responsibility
If a member discovers that an accident has occurred in any of the items of the preceding article, the member shall immediately notify the Company to that effect and follow the instructions from the Company.
Furthermore, unless the damage is due to reasons attributable to the Company, the member shall be responsible for any damage caused by the accident, and the Company shall not bear any responsibility.

Article 7 Change of registered information
If there is a change in all or part of the registered information, the member shall promptly change the registered information using the method prescribed by the Company.
The Company shall provide the Service in accordance with the member's registered information, and shall not be held responsible for any damage caused by the member's failure to change the registered information.
If the member neglects the change procedure, the Company's processing based on the already registered information will be deemed appropriate and valid.

Article 8 Withdrawal
1.If a member withdraws from membership, he or she will lose his or her rights as a member.
If a member wishes to withdraw from membership, he or she may do so at any time by following the procedures prescribed by the Company.
2. If a member requests to withdraw from membership, or if the member falls under any of the following items, the Company will withdraw the member without prior notice or demand, and the Company will terminate the membership of the member. The registered information may be deleted by any method deemed safe by the Company.
The Company shall not be responsible for any damage caused to the member due to such withdrawal.
(A) If you violate any of the provisions of these Terms.
(b) If a purchase for commercial or resale purposes is discovered.
(C) If the Company determines that membership qualifications have been used fraudulently
(D) If false information is found in the member's registered information
(E) In the event that the operation of this service is obstructed by any means whatsoever.
(F) If there is a delay in fulfilling payment obligations to the Company or other default.
(g) If 37 months have passed since the last purchase date of the product in the sales history managed by our company.
(H) If the member dies
(k) In other cases where the Company determines that it is inappropriate to continue the membership registration.

Article 9 Contact in the event of an accident
If an accident occurs, the member shall immediately report it using the method prescribed by the Company and take the necessary procedures according to the Company's instructions.

Article 10 Prohibited acts
When using this website, the following acts (including acts that induce or prepare for such acts) are prohibited.
1. Acts that cause or are likely to cause disadvantage or damage to the Company, its affiliated companies, or third parties.
2. Acts that slander or slander the products and services of our company and our affiliated companies, or acts that are likely to do so.
3. Acts that slander or slander the officers or employees of our company or our affiliated companies, or acts that are likely to do so.
4. Acts that damage the trust and dignity of our company, such as violating public order and morals, or acts that are likely to do so.
5. Criminal acts, acts that lead to criminal acts, or acts that are likely to lead to criminal acts.
6. Acts that violate the laws, ordinances, or ordinances of Japan or the country/region where the user is located at the time of use, or acts that may be likely to do so.
7. Acts that cause the misunderstanding that the Company or its affiliated companies have some kind of alliance or cooperative relationship, or that the Company recognizes, guarantees, supports, or recommends the linked site; or any act that is likely to result in such behavior.
8. Acts of linking in a way that impairs the clarity of this website, such as frame links
9. Acts that violate these Terms and other terms established by the Company Acts that use the Service for illegal purposes
10.Acts of impersonating a third party to use this website and acts of allowing a third party to use this website
11.Acts of providing false information to our company
12. Acts of transmitting or providing harmful programs such as computer viruses, or acts of recommending them.
13. Acts of copying, modifying, tampering with, or erasing the contents and programs of this website.
14. Decompiling, reverse engineering, disassembling this website, or any other act of analyzing the source code or protocol of this service.
15.Other acts that our company deems inappropriate.

Article 11 Measures
1. If the Company falls under or is likely to fall under any of the prohibited acts stipulated in Article 10, the Company shall temporarily or indefinitely suspend the use of this website by the member without prior notice or demand. may take measures to suspend its use.
2.Even if we cause damage to a member, service user, or gift recipient for the reasons set forth in Article 11-1, we will not be held responsible. shall not be liable.

Chapter 3 Contents of this service

Article 12 Contents of this service
1.The specific content of this service shall be as provided by our company on our website, My Page, online shop, etc.
2. The Company may, at its discretion, change, add, or cancel all or part of the content of this Service without obtaining consent from Members.
In addition, our company may terminate all or part of this service at our discretion for business or technical reasons.
The Company shall not be liable to members for any changes or termination of the Service.

Chapter 4 Intellectual Property Rights
Article 13 Attribution of rights
1. Intellectual property rights, portrait rights, publicity rights, and any other rights related to the Service shall belong to the Company or a third party that has granted a license to the Company.
2. Permission to use this service to a member does not mean permission to use or utilize the rights set forth in the preceding paragraph.

Article 14 Violation of rights
1.Copyrights and other intellectual property rights regarding all content posted on this website (including, but not limited to, text, photos, videos, and music) belong to our company or are licensed by our company. It is used based on other legitimate rights. It is prohibited to use it for purposes other than your own personal use, to copy, publicly transmit, distribute, modify, remove, or reprint on other websites, whether inside or outside the network, without permission from our company or the respective rights holders. To do.
2.The rights to this website and the individual trademarks, marks, logos, and trade names posted on this website belong to our company, or are used under license or other legitimate title. Acts such as using these without permission from our company or the respective rights holders are prohibited by trademark law, etc.
3. If we discover any act that infringes on intellectual property rights or other rights, we may take legal measures such as injunctions, claims for damages, criminal charges, and other necessary measures against the member. Masu.

Chapter 5 Disclaimer etc.
Article 15 Communication equipment, etc.
1. Members shall maintain and manage computer terminals, communication equipment, communication lines, and other equipment necessary to use this service at their own responsibility and expense. Furthermore, even if a member suffers any disadvantage or damage due to erroneous operation, unauthorized operation, hacking, malfunction, etc. of these devices or lines, the Company shall not be held responsible in any way.
2.We recommend the latest versions of Microsoft Edge, Chrome, Firefox, and Safari to use this website. Unintended display may occur depending on the settings of the user's device, some browsers, and applications.

Article 16 Service suspension, etc.
If any of the following items apply, the Company may suspend or terminate the provision of all or part of the Service without prior notice to the member.
Furthermore, even if the member suffers any disadvantage or damage as a result, the Company shall not be held responsible in any way.
1. When maintenance, inspection, repair, etc. of equipment for this service is carried out regularly or urgently.
2.If this service cannot be provided due to fire, power outage, natural disaster, or other force majeure.
3. In other cases where the Company determines that there is a reasonable reason.

Article 17 Disclaimer
1.The Company does not always guarantee the accuracy, usefulness, reliability, safety, etc. of the content posted on this website, and this website and its posted content are subject to change without prior notice. Or it may be deleted.
2. Unless otherwise specified in these Terms, the Company shall not be liable for any errors, changes or deletions in posted content, system malfunctions or breakdowns, or intrusion into this website by third parties, regardless of the reason. We will not be responsible for any damage caused by, commercial disputes, or suspension of operation of this website.

Article 18 External links
If this service links to other sites, the Company does not guarantee or assume any responsibility for the linked sites, including the accuracy and usefulness of their resources and content. .
Furthermore, the Company shall not be held responsible for any damage caused by members using these linked sites.

Article 19 Backlinks
1. It is prohibited to post links to this website from websites that include the following content.
(A) Content that is contrary to public order and morals
(b) Content that violates various laws and regulations
(C) Content that defames our company (including affiliated companies) or our related parties.
(D) Other content that can be objectively determined to damage the corporate value of our company.

2. If the user posts a link to this website, the user agrees in advance that the linked page may be changed or deleted without prior notice, and the user shall be responsible for any damages caused by moving or deleting the page. The Company shall not be held responsible for any profits.
3. Each linked site is managed and operated under the responsibility of the respective website operator and is not under the control of our company. Our company is not responsible for the content of each linked site, or for any damages, complaints, or any other claim from a third party arising from the use of these sites. , or the fact that there is a link from this website does not mean that we recognize, guarantee, support, or recommend the use of the linked site or the products, services, companies, etc. posted on the linked site.

Chapter 6 Online Shop
Article 20 Purchase of products
1. If you wish to purchase a product from the online shop, you must apply to purchase the product according to the method prescribed by our company.
2.When an e-mail from the Company to the member stating that the application for the product has been accepted arrives, or when a page to that effect is displayed, an individual sales contract regarding the applicable product is concluded between the member and the Company. It shall be established.
3.Notwithstanding the preceding paragraph, if the Company determines that there has been fraudulent or inappropriate behavior regarding the use of the online shop, the Company will cancel or terminate the individual sales contract, or take other measures that the Company deems appropriate. It is assumed that you can take it.
4.Products can only be delivered within Japan.
5.Acts of using the online shop, such as applying for products using a member's email address and password, will be deemed to have been performed by the member, and the member will be responsible for all product payment obligations and other obligations. will do.

Article 21 Payment method
1.The payment amount when purchasing a product from an online shop is the total of the product price, shipping fee, various fees, consumption tax, and local consumption tax. Payment for purchased products can be made using one of the following methods. For detailed payment methods, please see the description based on the Specified Commercial Transactions Law .
(A) Payment in exchange for the product when the product is delivered
(B) Payment by credit card in the member's name
2. In the case of payment by credit card, the member shall comply with the terms and conditions separately entered into with the credit card company. In the event that a dispute arises between a member and a third party such as the credit card company, the dispute shall be resolved by both parties, and the Company shall not be responsible in any way.

Article 22 Return or exchange of products
1. Regarding products purchased from online shops, members may return or exchange the products if any of the following apply.
(A) If a product different from the one you applied for is delivered.
(b) If a quantity different from the applied quantity is delivered
(c) If the delivered product has defects such as dirt, scratches, or damage.
(d) In other cases deemed appropriate by our company.
2.Returns or exchanges as described in the preceding paragraph require that all of the following conditions are met.
(A) The product being returned or exchanged must be unused.
(b) Product accessories, attachments, invoices, etc. must be returned in the same condition as when delivered.
(c) Conform to other conditions separately specified by our company.
3. In addition to the above items, members shall follow the rules prescribed by the Company regarding the conditions and methods regarding returns or exchanges. For more information, please see "About Exchanges and Returns" in the Terms of Use .

Chapter 7 Handling of personal information
Article 23 Handling of personal information
1.The Company collects the information specified in the following items (the following (referred to as "personal information").
(a) Name
(b) Gender
(c) Date of birth
(d) Address
(e) Telephone number
(f) Email address
(G) Product purchase history
(h) Other information that the Company requests from members for the provision of this service, etc.

2. The Company shall handle members' personal information based on the "Privacy Policy" posted on the Company's website, and Members shall agree to this.
3.The credit card information that members enter when using this service will be used when making a payment at a payment agency, and will be stored and managed by the payment agency. We do not store or manage credit card information at all.
4. The Company may use and disclose personal information and other information and data provided by members to the Company as statistical information in a form that does not identify individuals at its discretion.

Article 24 Purpose of use of personal information
The Company shall use the personal information of members provided in connection with this service for the purposes specified in each of the following items.
1.Customer service
2.Providing this service (including member registration, identity verification procedures, product delivery, etc.)
3.Shipping of product samples, benefits, etc.
4. Providing information or advertising regarding this service or other information regarding our company (including, but not limited to, direct mail, newsletters, web advertising, etc.)
5.Responding to various inquiries from customer support on this site via email or telephone, etc.
6. Conducting market research, questionnaires, or campaigns for product planning, store development, or service improvement
7.Analysis and research of information related to product purchases
8.Secure opportunities to exercise our rights or fulfill our obligations based on these Terms or Japanese laws and regulations
9. When contacting a member due to other unavoidable reasons

Article 25 Provision of personal information
Our company will not disclose or provide personal information obtained through this service to third parties, except in the following cases.
1. When having a company or individual that is affiliated or outsourced to our company carry out affiliated or outsourced work in order to accomplish each of the purposes set forth in the preceding article.
2.When the consent of the member is obtained
3.When disclosure or provision is required based on laws and regulations
4.When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the member.
5.When it is particularly necessary to improve public health or promote the healthy development of children, and when it is difficult to obtain the consent of members.
6. In cases where it is necessary to cooperate with the national government, local governments, national agencies, local government agencies, or persons entrusted by these in carrying out affairs stipulated by Japanese laws and regulations. , in cases where there is a risk of hindering the execution of the relevant affairs by obtaining the consent of the member.
7. When disclosing and providing information to the person receiving the business in the event of business transfer due to merger or other reasons
8.In addition to the preceding items, cases permitted by the Act on the Protection of Personal Information and other laws and regulations.

Article 26 About Cookies
1. This website uses cookies to improve user convenience, statistically understand browsing status in order to improve this website, display the site optimally, and distribute advertisements. . Cookies are cookies that are stored on the device you are using so that the website operator can distinguish your browser from other browsers and display content and advertisements tailored to you. It's a file. The information collected through these cookies does not include any personally identifiable information such as email addresses or names. Furthermore, we do not use the information stored in cookies for any purpose other than statistically understanding browsing status, displaying the optimal site for customers, analysis, and distributing advertisements.
2. Based on the terms of the contract with a third party to whom our company outsources advertising distribution, our company may provide the third party with all or part of the information collected through cookies, etc. (including no information that identifies individuals). (not included) may be disclosed. In this case, the third party may use this website's history information, etc. to display our advertisements on websites other than ours that are registered with advertising networks. If you wish to stop such ad distribution, you can change the settings on the ad distribution company's web page.

Chapter 8 Miscellaneous Rules
Article 27 Confidentiality
Members shall not disclose or provide to any third party any information that has been disclosed by the Company to the Member in connection with this Service with a clear indication that it should be treated confidentially, without the prior written consent of the Company. .

Article 28 Compensation for damages
1. If a member violates these Terms or causes damage to the Company in connection with the use of this Service, the Member shall compensate the Company for such damage.
2. If the Company receives any claim from a third party due to infringement of rights or any other reason in connection with the use of this service by a member, the member shall handle the claim at his or her own expense, responsibility, and risk.・The matter will be resolved and the Company will not be held responsible in any way.

Article 29 Transfer of rights and obligations, etc.
1. Members shall not transfer, lend, or provide collateral to a third party with respect to all or part of their rights and obligations under these Terms.
2. If the Company transfers the business related to the Service to a third party (including, but not limited to, normal business transfers and other cases of business transfer such as company splits), the Company will In conjunction with a business transfer, the rights and obligations based on these Terms, the member's registration information, and all other information regarding the member may be transferred to the transferee of the business transfer, and the member shall consent to such transfer in advance. I assume that.

Article 30 Severability
Even if any provision or part of these Terms is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions or part of these Terms will be invalid or unenforceable. The remainder of the provision determined to be invalid shall remain in full force and effect.

Article 31 Discussion matters
In the event that any doubt arises regarding matters not stipulated in these Terms or the interpretation of these Terms, the Company and Members shall discuss the matter in good faith and resolve the issue.

Article 32 Governing law/jurisdiction
These Terms shall be governed by and construed in accordance with Japanese law.
In the event that a dispute arises regarding these Terms, the Naha District Court shall have the exclusive jurisdiction of the first instance.

Happy Factory LLC
Established on January 1, 2024